Welcome to Doviba (“we”, “our”, or “us”). These Terms and Conditions (“Terms”) govern your access to and use of our website https://doviba.in and the purchase of products from our online store.

By accessing our site or placing an order, you agree to be bound by these Terms. If you do not agree, please do not use the website.

1. Products

We sell physical products in the women’s casual wear category. All product descriptions and images are intended to be accurate and up-to-date. However, slight variations in color or appearance may occur due to screen settings or lighting.

2. Order Processing and Shipping

• Orders are processed within 24 hours of confirmation.
• Delivery typically takes 5 to 10 business days depending on the shipping address and service availability.
• We are not responsible for shipping delays caused by courier companies, weather conditions, or unforeseen circumstances.

3. Cancellations

Orders can be canceled at any time by filling this form.

4. Returns and Refunds

• Customers may request a return within 7 days of receiving the product.
• The product must be unused, unwashed, and in original packaging.
• Once the return is picked up and confirmed by our courier partner, the refund will be processed within 3 business days to the original payment method.

5. Payment Methods

We accept a wide range of payment methods including:

• UPI
• Net Banking
• Debit Cards
• Credit Cards
• Cash on Delivery (COD)
• Other options available through Razorpay.

All payments are processed securely.

6. Limitation of Liability

Doviba is not liable for:

• Delays or failure in delivery due to external logistics or unforeseen events.
• Any indirect or incidental damages arising from the use of our website or products.
• Losses caused by unauthorized access or misuse of your account or data.

7. User Reviews and Conduct

You may leave product reviews or comments on our website. However:

• Reviews must be respectful and honest.
• We reserve the right to moderate, edit, or remove any inappropriate or fake content.
• Users must not misuse the site by submitting false orders, using bots, scraping data, or violating any applicable law.

8. Intellectual Property

All content on our website—including images, logos, text, and design—is the intellectual property of Doviba and may not be copied, reproduced, or used without permission.

9. Governing Law

These Terms are governed by and interpreted in accordance with the laws of India, and any disputes will be subject to the jurisdiction of the courts of Gujarat, India.

10. Changes to Terms

We reserve the right to update or modify these Terms at any time. Any changes will be posted on this page with an updated date.

11. Contact Us

If you have questions or concerns about these Terms, please contact us at:

📧 Email: support@doviba.in