Logistics, Service Charge, Order Monitoring & Fulfillment
This feature is currently unavailable. For cash-on-delivery orders, the package can only be opened after completing full payment to the delivery executive.
However, if you are not satisfied with the product for any reason, you can easily request a replacement or refund by filling out our Return & Cancellation form. Our team will review your request within 24 hours, and once approved, your request may be accepted for a replacement or return.
We are considering adding a personally tailored option to help with fitting issues. This service is still in progress and may take some time.
Cash on Delivery (COD) means you can pay for your order when it arrives at your doorstep. Instead of paying online, you hand the cash to the delivery person when you receive your package.
Nope 😊 There are no extra charges for choosing COD. You only pay the order amount shown at checkout.
A platform fee is an extra charge some websites add on top of your order.
Good news! 🎉 On our platform, there is no platform fee, so you can enjoy hassle-free shopping without any hidden costs.
Cancel or Modify Order
Yes, you can. To cancel your order, simply fill out the cancellation form available in the footer section of our website. Once submitted, our team will process your request promptly.
We’re sorry for the inconvenience caused due to your order cancellation. 🙏 Your order may have been cancelled because of one of these reasons:
The product went out of stock or was discontinued
There was an inaccuracy or error in pricing information
Checkout & Payment
No worries! 💛 NEFT refunds are only used for Cash on Delivery orders. Since you paid using your Card or Netbanking, your refund will be sent directly back to the same account you used to pay—safe and simple! 🙌
No hidden costs at all! 🎉 The price you see on the product page is the final price you pay—nothing extra will be added at checkout.
Don’t worry! 😊 If the money was deducted, you’ll automatically get a refund within 3–5 business days. If you still don’t see the refund after that time, just fill out our Contact Us form and we’ll help you resolve it within 24 hours. 🙌
You can shop with ease! ✨ We accept all major payment methods including UPI, Credit Card, Debit Card, Net Banking, and Cash on Delivery (COD).
Returns and Exchange
It’s simple! 🙌 Just fill out the Return & Cancel Order form, and your request will be accepted within 24 hours.
No worries! 😊 When you return your product to our courier executive, you just need to send your bank details to support@doviba.in in the following format:
Beneficiary Name
Bank Account Number
IFSC Code
Bank Name
Branch Name
Account Type (Current/Saving)
Once we receive your details, we’ll process your refund, and you’ll get your money back within 3 days. 💛
You’ll receive your refund within 3 days—that’s our guarantee! ✅✨
No worries at all! 💛 If you get the wrong product, we’ll happily replace it. Just fill out our Return & Cancel Order form, and your product will be replaced within 7 days. 🙌
At Doviba, your satisfaction comes first! 💛 You have 7 days to place a request for a cancellation, return, or replacement. It’s super easy—just fill out our Return & Cancel Order form, and we’ll take care of the rest. 🙌
Shopping Cart
Not happy with your product? No worries! Just fill out our Return and Cancel Order Form — your return is guaranteed
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