At Doviba, we aim to deliver your fashion favorites quickly and safely to your doorstep. This Shipping Policy outlines how and when your orders are processed, shipped, and delivered.

1. Order Processing Time

All orders are processed within 24 hours of confirmation (excluding Sundays and public holidays). You will receive an email confirmation once your order is placed and processed.

2. Shipping Coverage

We ship across India, including metro cities, towns, and most rural areas.

In rare cases, delivery to remote villages or areas with limited courier access may not be available. If we’re unable to deliver to your address, our team will contact you to arrange an alternative solution or issue a full refund.

3. Delivery Timeline

Estimated delivery time is between 5 to 10 business days, depending on your location and pincode serviceability.

4. Shipping Charges

We offer free shipping on all orders — no minimum purchase required, no hidden fees.

5. Delivery Partners

We work with trusted logistics providers, including Delhivery, to ensure safe and timely delivery of your orders.

6. Order Tracking

• You’ll receive all your tracking details on WhatsApp from Doviba. No need to track using the link.
• You can check the delivery status anytime using the provided link.

7. Missed or Failed Deliveries

• If you’re unavailable at the time of delivery, a reattempt will be made.
• If the courier is unable to deliver after multiple attempts, the order may be returned to us.
• Our support team will assist you in resolving the issue if needed.

8. Lost or Delayed Shipments

If your order is delayed or appears lost, please don’t worry — our support team is here to help.

Just fill out the Contact Form, and we’ll investigate and get back to you as soon as possible.

9. Contact Us

For any shipping-related questions or concerns:

📩 Please use our Contact Form — we respond within 24 hours.